Articles

 Adding a domain in cPanel

Log onto you cPanel Under domains click on Domains. Click on "Create" a new...

 Adding a website/domain Redirect in cPanel

Adding a website/domain Redirect (cPanel) A redirect will only work if your domain is pointing...

 Downloading a Backup from cPanel

Login to cPanel Click on Backup Click on Download a Full Account Backup Choose backup...

 How I choose a domain name

Company Name Your business name is ideally the best domain for you to initially register, as it...

 How do I determine which hosting package is right for me

Your hosting option will be determined by the amount of disk-space, MySQL Databases and email...

 How do I know if what type of hosting I require

This would depend on the format of your website. Windows hosting is used for .asp and .aspx...

 How do I obtain an auth/EPP code for my domain name?

An Authorisation Code or EPP Key is an extra form of security that is used when transferring high...

 How do I upload my website to cPanel

How to upload a file using File Manager (cPanel) This guide will take you through the steps to...

 How does disk space work on the hosting plan

All your email traffic will be included in your monthly bandwidth and disk space usage BUT all...

 How long does it take to register a domain name and hosting with Cybersmart

When registering a domain it can take up to 24 hours for the domain to become active. The hosting...

 How long does it take to transfer my domain to Cybersmart

Providing we get full co-operation from your current host the maximum period of a transfer is  up...

 How to add a domain to cPanel via the Client Area

 Log in to your Customer Zone Go to "Services"   Click on active of the cPanel account...

 How to change my cPanel password

How to change Cpanel password This guide will take you through the steps of changing your...

 How to change my email password in cPanel & via the client portal

How to change my email password (cPanel)   This quick guide will take you through the steps of...

 How to update Name Servers

How to update Name Servers Log into your Customer Zone In the Client Area click on Domains...

 If I register a domain name through Cybersmart, will I be the owner of the domain?

When registering a domain through Cybersmart, you are the owner of the domain and can transfer...

 Manage disk space usage

How to view and manage email disk usage in cPanel   This document will take you through the...

 Ordering a New Service from your Client Area

 To order new services https://hosting.cybersmart.co.za/clientarea.php. Sign in with the email...

 Understanding Domain Name System (DNS)

Everything that connects to the internet has a unique address, called an Internet Protocol (IP)...

 What is required for a domain to be transferred

When transferring your domain away from Cybersmart: You will need to email through a signed...